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Privacy Policy

Springs Culture – Updated March 11, 2026

1. Introduction

Springs Culture (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or subscribe to our marketing communications.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Place an order through our online store

  • Create an account 

  • Subscribe to our email list or marketing communications

  • Contact us via email, form, or other channels

This information may include:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Order details and purchase history

  • Payment‑related information (processed securely by our payment providers; we do not store full card details)

We may also automatically collect limited technical information such as your IP address, browser type, and basic usage data to operate and secure our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfill, and manage your orders and payments

  • To create and manage your account 

  • To communicate with you about your orders, account, or customer support inquiries

  • To send you marketing emails and promotional communications if you have subscribed or otherwise opted in

  • To improve our website, products, and services, and to understand how our site is used

  • To comply with legal obligations and respond to lawful requests

We reserve the right to use your contact information for our own marketing purposes, including sending newsletters, promotions, and updates about Springs Culture and our offerings. You can opt out of marketing emails at any time (see “Your Choices” below).

4. Email Marketing

If you subscribe to our email list or choose to receive marketing communications during checkout, we will use the email address you provide to send you:

  • Promotional emails about our products, services, events, and special offers

  • News, updates, or other information we think may be of interest to you

Each marketing email will include an “unsubscribe” link you can use to opt out from future marketing emails. You may also contact us directly to update your email preferences.

5. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information only with:

  • Service providers and processors who help us operate our business (for example: payment processors, email marketing platforms, hosting providers, and shipping carriers)

  • Professional advisors (such as accountants or legal counsel) when reasonably necessary

  • Government authorities, law enforcement, or other third parties if required by law, court order, or to protect our rights or the rights of others

These third parties are permitted to use your information only as necessary to provide services to us and are not authorized to use your information for their own unrelated purposes.

6. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Help the site function properly

  • Remember your preferences and cart contents

  • Collect basic, aggregated information about how visitors use our site

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some parts of our site may not function properly if you disable cookies.

7. Data Security

We take reasonable technical and organizational measures to protect the personal information we collect against unauthorized access, loss, misuse, or disclosure.

No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information in a manner appropriate to its sensitivity.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Provide our services and support

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce our agreements

When information is no longer needed, we may delete it or anonymize it in accordance with our data retention practices and applicable laws.

9. Your Choices and Rights

You have choices regarding how we use your information:

  • Email marketing: You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

  • Account information: If you have an account, you may update certain account details by logging in.

  • Orders and contact: You may contact us to ask questions about your information, to correct inaccurate details, or to request deletion where applicable and appropriate.

Depending on your location, you may have additional rights under applicable privacy laws (such as the Colorado Privacy Act), including rights to access, correct, delete, or restrict certain processing of your personal data. If you wish to exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as reasonably possible.

11. Links to Other Websites

Our website may contain links to third‑party websites or services that are not owned or controlled by Springs Culture. This Privacy Policy does not apply to those third‑party sites. We are not responsible for the content, privacy practices, or policies of any third parties.

We encourage you to review the privacy policies of any third‑party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will post the updated Policy on this page with a revised “Last updated” date.

Your continued use of our website and services after any changes become effective signifies your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you can contact us at: